In the last blog in the series the 7 secrets of the best employers, we discuss the importance of transparency and information sharing within organizations and why organizations shouldn’t be afraid to be transparent.
Best employers secret #7: Transparency and information sharing
Employees need to know
When employers share useful information within the organization, it encourages employees. Transparency and information sharing allows employees to see the influence they have on the performance of the organization.
Our experience has shown us that the most engaged and committed organizations share information with their employees on such topics as customer satisfaction, sales figures, revenues and expenses. When organizations share such insights, work can be compared to playing a ‘game’, which is both worth playing and winnable.
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DownloadIn order to fully engage in the game of work there does however, have to be a visible and accessible scoreboard so that you can tell if your strategy is succeeding or not. By incorporating organizational goals into the scoreboard it allows employees to immediately see how far the organization is off winning that particular ‘game’. In knowing how far off the organization is from a particular goal, employees are also given a tangible end point that can provide an extra motivational push.
After all, is it realistic to expect someone to keep playing a ‘game’ that never ends?
The complete 7 secrets of the best employers
- A compelling organizational direction
- Inspiring leadership
- Get rid of idiotic rules
- Less management
- Value the specialists
- Implement social innovation
- Transparency and information sharing
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DownloadKeeping employees in the dark
One of the most common pitfalls that organizations fall into is keeping employees in the dark and omitting information from them. Keeping employees in the dark creates a situation where employees are nearly oblivious to the impact they make, both on an individual and team level. In doing so, organizations are having an adverse affect on one of the four biggest influencers of engagement and commitment (“The work of my team contributes to the success of the organization”).
It is vital that employees are able to access the relevant information they need in accessible forms like the intranet, and not in gigantic management reports. Too many organizations are afraid that the information they share could make its way to competitors, and thus create a culture of ‘need to know’ or secrecy.
Whichever way the situation is perceived, it is a little unrealistic to expect someone to play the game of work without providing them with the information they need to know the score. For organizations, it is key that the benefits to employees and the organization are taken into account and that the situation is analyzed from an employee’s perspective.
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