New global report reveals good news for HR and international organisations

Nik Penhale Smith

Effectory International’s new global HR report reveals that over the last 12 months, there has been significant and widespread positive change in the work perceptions of employees across the globe.

The report

During 2013, Effectory International conducted our global employee survey in over 52 countries across the world. Respondents were asked more than 100 questions each so that we could gain detailed international insights. Based on the data collected and our ten point scoring system, we have created and written an extensive global HR report.

The global report discusses the regional trends, the scores and, discusses the changes in results from our last global survey for the 17 most important HR themes. The report focuses on the top and bottom scoring countries for each theme (including employee engagement), and includes in-depth scores for 52 countries.

Good news all round

After careful analysis of the results, we are delighted to announce widespread positive news and to see that the average global score of each of the 17 key HR themes has increased. What’s more, none of the increases in average global score were insignificant.

Of the 17 rises, the smallest (and most common) increase in a global average is 0.3 and the highest, is three times bigger, at 0.9. The HR themes that rose by 0.3 include customer orientation, willingness to change, work atmosphere and more, whilst role clarity showed the largest improvement in global score.

In the midst of the smallest and largest increases is further good news as the global score for both employee commitment and employee engagement rose by 0.4 and 0.5 respectively.

Geographical trends

Looking at the report by geographical region, the results show several interesting trends. At one end Latin American countries score extremely well for nearly all 17 HR themes, and are ever present in the top 10 scores. In particular, the HR scores for Mexico were very high and in only one of the HR themes did Mexico not register a score that placed them within the top five scoring countries.

At the other end of the spectrum, Asian countries recorded some of the lowest scores for many of the HR themes in the report. Of particular note are the low scores in Japan who, in opposite fashion to Mexico, recorded the lowest score in all but one of the HR themes.

Interestingly enough, the results and analysis reveal there is often an even split in the ten lowest scores of an HR theme between countries from Asia and Europe. In addition to a prominent presence alongside Asia in the bottom ten scores, several European countries are also ever present in the highest scores for many of the HR themes.

For the other world regions, the report shows that several countries from Africa are repeatedly in the top ten scores, and there is a noticeable absence of countries from Oceania in both the highest and lowest scores for nearly all of the HR themes. 

The Global Employee Engagement Index