6 key criteria to find the right employee engagement survey provider

Arne Barends

As an HR professional or a C-level, you need to know where to place your attention when searching for the right employee engagement survey provider. The six features we list will drastically determine the success of any feedback program – from strategy and implementation to reporting and action planning.

Employee engagement survey criteria

Employee engagement surveys are the key to discover what drives your employees to do their best at work in your organization’s specific situation. Make sure to know everything you need about employee engagement by first reading this article: What is employee engagement?

Engagement enables your organization to deliver a superior performance and gain a competitive advantage. Engaged employees make additional effort, learn more faster, and are more creative. In addition, engaged employees act as ambassadors for the organization.

The benefits of employee engagement

What to look for when choosing the right employee engagement survey provider

Avoid making costly mistakes by considering your organization’s needs against these essential aspects for any employee engagement survey solution:

1. Highly flexible employee survey solutions

We may be moving towards a point where AI understands your every need before you do, but right now your organization’s exact requirements cannot be squashed into a one-size-fits-all template. It would be wise to find a survey solution that can quickly and easily be tailored to your specific goals, including DIY software for teams, onboarding surveys for each new hire, and fully managed services for global benchmarking.

The benefits of measuring employee engagement

2. Scalabile engagement surveys

Many survey providers claim they can effortlessly roll out multinational implementations. The truth is, few can. Large organizations present complex needs, with everything from multicultural offices and agile high-speed teams to matrix structures and endless hierarchical layers.

We’ve learned to anticipate the differing challenges of rolling out surveys for 25,000 employees across several locations and also rolling out surveys for 1,000 employees located in a single building. When talking with potential suppliers, ask for case studies of recent implementations at organizations of a similar size and structure to yours.

employee engagement feedback effectory

3. Highest levels of data security and confidentiality

Whether you’re conducting entirely anonymous surveys or storing personal data for benchmarking, how your employee engagement survey solution uses and stores employee data must comply with GDPR’s stringent legal requirements. Look for software that safeguards privacy by design so that the confidentiality of your employees is really guaranteed.

We pride ourselves in setting the industry standard for data protection. Effectory is ISO 27001 certified and we are fully GDPR compliant.

4. Actionable HR Analytics reports

You can have the most comprehensive employee data in existence, but information without the steps needed to affect change is merely interesting insights.

A leading solution in HR Analytics will help you manage the engagement initiative beyond the survey itself by inspiring you to taking action. Request reports that include advice for behavioral changes (such as improving focus, well-being, teamwork, performance at grassroots) for every individual, not only leaders.

Our interactive reports pin-point key areas for improvement are instantly available at all levels – from guidance and how-tos for individuals, to action planning tools, best practices, and an online support database for teams and managers.

5. Global benchmarks for employee engagement results

Benchmarking within your organization across regions, against competitors, or even an entirely different industry can help you identify the gaps standing in your way of achieving a competitive advantage.

Longitudinal benchmarks require years of continuous research, as well as insights into cultural and other differences at a global level. Going global also requires being able to speak to your people in their language. 

Effectory’s entire platform is available in 35 languages and we offer consistent global benchmarks across 56 countries in leading and emerging markets.

6. A great user experience increases the employee response rate

Your people will need a combination of software that is incredibly intuitive and easy to use in combination with the human side of understanding why they should facilitate the survey, what they’ll get out of it and how they can make a difference.

Whether or not the tech is a good match for your people should be instantly evident from a short demo. The process of getting employee buy-in requires deliberate action and carefully executed steps.

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Effectory’s employee engagement surveys

Effectory’s global employee engagement surveys provide you with an excellent insight into the level of engagement amongst your workforce. It shows you to what extent your employees are prepared to make that decisive extra effort. Our employee engagement surveys include the following advantages.

Tailored engagement questionnaires

Gone are the days of standard surveys. Whilst we always use a number standard questions to measure and benchmark engagement, we offer all of our partners the possibility to tailor their engagement surveys.

Engagement surveys with a bottom-up structure

We believe there’s no use simply focusing on top management. Our employee engagement surveys are therefore designed and executed with the aim of helping you increase all of your employees’ engagement.

Dedicated team of consultants and project managers

From our extensive experience conducting employee engagement surveys, we provide our partners with easily accessible engagement tips and best practices.

Extensive engagement benchmarks

Weather you require country, industry or internal, our extensive database has the right benchmark for your engagement survey needs.

Employee Engagement

Increase employee engagement through action-oriented feedback. Using a single platform, you can collect reliable data, analyze the results, and share insights.

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