The benefits of measuring employee engagement
Why employee engagment should be an important part of your organizational strategy?
The latest results from the Global Employee Engagement Index™ indicated that higher levels of employee engagement is related to a 42% increase in commitment, +38% in retention and 26% in performance.
Organizations thriving in the current hyper-competitive global economy are those that are harnessing the power of employee engagement to outperform their competitors. The most powerful brands are built from the inside out; your employees need to feel energized and passionate their work to bring to life your organizational goals and ambitions.
An engaged culture is the key to high productivity and retention, profit increase and better customer satisfaction. Engaging employees is also the first step towards creating a sustainable business.
1. Higher commitment
The first benefit of engagement is a higher employee commitment. The lats one is the bond that employees experience with their organization. Employees who are committed to their organization generally feel a connection with their organization, feel that they fit in and, feel they understand the goals of the organization.
Employee commitment and engagement are not the same but they influence eachother. Commitment indicates the quality of the relationship an employee feel to have towards the organization. Engagement, instead, is the dedication an employee has towards its job. An employee can be committed but not engaged and vice versa.
2. Lower absenteeism
Engaged employees show up to work because they not only care about their own success, but also that of their team, the organization and the customers they serve. A simple but relatively important added value of engaged employees is that they do not partake in counterproductive behavior, such as being frequently absent.
3. Increase retention
Low engagement arises when employees don't feel valued, challenged, or energized in their work, which logically means they are more likely to look for these aspects elsewhere. It stands to reason that engaged employees will experience fewer reasons to start job hunting.
4. More customer focus
Customers also benefit. The Global Employee Engagement Index™ showed that engaged and committed employees reported 25% higher customer focus. Customer satisfaction increases in the presence of engagement, and engaged employees are more attentive toward customers. The result of which is that customer retention also increases
Download the Global Employee Engagement Index™
A comprehensive overview of employee engagement with benchmarks from 57 countries with essential lessons for your HR strategy .Download
Benefits of running an employee survey with Effectory
1. Benchmark you level of employee engagement
Knowing the levels of engagement inside your organization is the first step to improve it. Measuring employee engagement with Effectory gives you an in depth perspective of where you stand: we will compare your scores with organizations similar to yours in terms of country, industry and much more so to give you a crystal clear benchmark.
2. Discover your drivers of employee engagement
Each organization’s situation is different. The incredible benefit of running an employee survey is to discover what drives engagement in your organization. At Effectory we use the power of PeopleAnalytics to find which aspects of your business or company culture correlates with engagement for real. After identifying the factors that influence engagement, we guide you trough an action plan.
3. Taking action with Effectory’s professionals
The third benefit of running an employee survey is discovering issues at all levels of your organization. When you keep checking in with your employees and tracking your organizational temperature, you won't be blindsided by problems that fester or escalate.
At Effectory we have a dedicated team of trainers and coaches that can help you to orient your decisions. Contact us, we will be happy to explain how it works.
Problem solving isn't the only area that requires action. Encouraging dialogue in a safe and trusting way closes the gap between those at grassroots and leaders at the top. When your people's ideas and insight are given airtime, both employees and leaders can use them to take action in immediate, innovative, and cost-effective ways.
Asking employees to share their experiences with customers or their ideas for process optimization, for example, leads to quicker business-wide improvements and growth.
Taking action of the results of the engagement survey is a core of Effectory’s solutions. After you run the survey we help you identifying the best strategy to act upon the feedback obtained from employees.
Increase employee engagement through action-oriented feedback. Using a single platform, you can collect reliable data, analyze the results, and share insightsview employee survey solution
About the Global Employee Engagement Index™
The Global Employee Engagement Index™ is an extensive longitudinal employee survey conducted across 56 countries with over 18,000 respondents. Employees answer numerous questions related to engagement including commitment well-being, alignment to organizational goals, leadership, future intentions and role clarity. It provides a comprehensive benchmark for multinationals and solves the dependency that organizations currently have on reference company benchmarks. It does this by ensuring the data remains accurate and a uniform point of reference for the entire survey journey.